Need help with the Portal? There is a couple of options available to get you help!

On the left-hand side of the portal the following navigation links are available for you to use:

• POS Help Desk - Creates an email using your default email software to email the Dispatch Team to create a Service Call for you. You can also create service calls inside of the portal by following these instructions.
• Portal Help Desk - Creates an email using your default email software
• Accounts Receivable - Creates an email using your default email software to email the Accounts Receivable team
• Question About Invoice - Creates an email using your default email software to email the Billing team
• Knowledge Base - Opens a new tab that takes you to our Knowledge Base
• Status - Opens a new tab that takes you to our Status page to see if there are any current issues/maintenance effecting the portal

On the home screen in the bottom right-hand corner, you will see a purple chat box. This chat box is for Customer Portal Support, Billing Inquiries and Accounts Receivable questions. We will get you connected to the next available agent!

Our agents are available Monday - Friday, 8am to 5pm CST.